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Download e-book for iPad: E-Service Intelligence by Jie Lu, Jie Lu;Da Ruan;Guangquan Zhang

By Jie Lu, Jie Lu;Da Ruan;Guangquan Zhang

ISBN-10: 3540370153

ISBN-13: 9783540370154

Business companies and governments are these days constructing and offering net established digital providers (e-services) that includes quite a few clever capabilities. E-Service Intelligence integrates clever suggestions into e-service structures for figuring out clever net info looking out, presentation, provision, advice, on-line process layout, implementation, and evaluation to web clients. This ebook bargains a radical advent and systematic assessment of the recent box and covers the state of the art of the study and improvement in E-Service Intelligence starting from e-services and/or clever concepts to internet details presentation, seek, and mining, to personalization, privateness, and belief in e-services, to e-service review, optimization and information discovery, and to clever e-service method advancements.

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Enterprise firms and governments are these days constructing and offering web dependent digital providers (e-services) that includes quite a few clever services. E-Service Intelligence integrates clever recommendations into e-service structures for figuring out clever web info looking out, presentation, provision, suggestion, on-line procedure layout, implementation, and evaluate to web clients.

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The WFGDSS uses a web environment as a development and delivery platform, and therefore allows decision makers distributed in different locations to participate in a group decision-making activity through the web. It manages the group decision-making process through criteria generation, alternative evaluation, opinion interaction and decision aggregation with the use of linguistic terms. This WFGDSS has a convenient and graphical user interface with visualization possibilities, and therefore is automatically available to many decision makers.

A decision rule for A is any expression of the form ϕ ⇒ ψ, where ϕ ∈ F(C, V ), ψ ∈ F(D, V ), and ϕ A = ∅. Formulae ϕ and ψ are referred to as the predecessor and the successor of decision rule ϕ ⇒ ψ. Decision rules are often called “IF . . T HEN . . ” rules. , [25]). Decision rule ϕ ⇒ ψ is true in A if and only if ϕ A ⊆ ψ A . Otherwise, one can measure its truth degree by introducing some inclusion measure of ϕ A in ψ A . Given two unary predicate formulae α(x), β(x) where x runs over a fiα(x) ) nite set U , Lukasiewicz [53] proposes to assign to α(x) the value card( card(U ) , where α(x) = {x ∈ U : x satisfies α}.

Madrid, Spain, Lecture Notes in Artificial Intelligence 2663: Springer, 62-72 29. Giaglis, G. , Paul, R. , Doukidis, G. I. (1999) Dynamic modelling to assess the business value of electronic commerce. International Journal of Electronic Commerce, 3: 35-51. 30. , Sabata, B. (2001) On the quantification of e-business capacity. Proceedings of the 3rd ACM Conference on Electronic Commerce, Tampa, Florida, USA, 235-244. 31. , Lu, J. (2004) Effectiveness of E-government Online Ser-vices in Australia.

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E-Service Intelligence by Jie Lu, Jie Lu;Da Ruan;Guangquan Zhang

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